Privacy Policy

Effective Date: August 26, 2026

Tandoori Tikka Lounge (“Tandoori Tikka Lounge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, https://www.tandooritikkalounge.com/ (the “Website”), contact us, make a reservation, or otherwise interact with our restaurant.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices you may have regarding your personal information.

1. About Tandoori Tikka Lounge

Business Name: Tandoori Tikka Lounge
Address: 232A Guelph St Unit 11-12, Georgetown, ON L7G 4B1, Canada
Phone: +1 905-877-5000
Email: info@tandooritikkalounge.com
Website: https://www.tandooritikkalounge.com/

Tandoori Tikka Lounge provides restaurant dining, reservations, catering, events, food and beverage services, and related customer services.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

Information You Provide Directly

When you contact us, make a reservation, submit a form, request catering or event information, or communicate with us, we may collect:

Full name
Telephone number
Email address
Reservation date and time
Number of guests
Special requests or preferences
Event or catering information
Messages, comments, or other information you voluntarily provide

Please only provide personal information that is reasonably necessary for us to respond to your request or provide the requested service.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or webpage
General website usage information
Other technical information generated through your interaction with the Website

This information may be used for security, website administration, analytics, troubleshooting, and improving our Website.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Process and manage table reservations
Respond to inquiries and requests
Contact you regarding your reservation or inquiry
Provide restaurant, catering, event, and customer services
Confirm or modify reservations
Respond to customer feedback
Provide information you request about our menu, services, events, or promotions
Improve our Website, services, food, and customer experience
Maintain Website security and prevent fraud or misuse
Conduct internal business operations and analytics
Comply with applicable laws and legal obligations

We will generally use personal information only for the purposes for which it was collected or for purposes that are reasonably related to those purposes.

4. Reservations and Contact Forms

Our Website may provide forms or features that allow visitors to request or make restaurant reservations.

When you submit information through a reservation or contact form, we may use the information you provide to process your request and communicate with you.

Please understand that submitting a reservation request does not necessarily guarantee a reservation unless the reservation has been confirmed by Tandoori Tikka Lounge or an applicable reservation service.

If a third-party reservation platform is used to process your reservation, that platform may independently collect and process your personal information according to its own privacy policy and terms.

5. Marketing Communications

If you voluntarily provide your contact information and consent to receive promotional communications, we may occasionally contact you about:

Restaurant promotions
Special events
Seasonal offers
Menu updates
Catering services
Other Tandoori Tikka Lounge news or offers

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us at:

Email: info@tandooritikkalounge.com

We will not require you to consent to promotional communications as a condition of receiving restaurant services unless legally permitted and necessary for the particular service.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and support analytics.

Cookies may help us:

Keep the Website functioning properly
Understand how visitors use the Website
Improve Website performance
Remember certain preferences
Analyze Website traffic
Detect security issues or suspicious activity

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Website.

7. Analytics and Third-Party Services

We may use third-party service providers to assist with Website hosting, analytics, communications, reservations, marketing, security, payment processing, or other business functions.

These providers may process certain information on our behalf or independently, depending on the service they provide.

Third-party providers may include services such as:

Website hosting providers
Analytics providers
Reservation platforms
Email or communication services
Payment processors
Social media platforms
Advertising and marketing services
Website security providers

Where applicable, these third parties may have their own privacy policies governing their collection and use of information.

We encourage you to review the privacy policies of third-party services you access through our Website.

8. Payments

If you make a payment for goods, services, reservations, catering, events, or other transactions through a third-party payment processor, your payment information may be collected and processed by that payment provider.

Tandoori Tikka Lounge generally does not need to receive or store your complete credit card number or banking credentials when payment processing is handled by a third-party payment provider.

Payment providers are responsible for processing payment information according to their own terms, privacy policies, and security practices.

9. How We Share Personal Information

We do not sell or rent your personal information.

We may disclose personal information when reasonably necessary for our business operations or where permitted or required by law, including to:

Service providers working on our behalf
Reservation and booking providers
Payment processors
Website hosting and technology providers
Analytics and marketing providers
Professional advisers
Government authorities or law enforcement where legally required
Parties involved in a legal proceeding or business transaction where permitted by law

We take reasonable steps to ensure that service providers handling personal information on our behalf use appropriate safeguards and process information only for authorized purposes.

10. International Processing

Some third-party service providers may store or process information outside Canada.

When personal information is transferred to another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or regulatory authorities in accordance with applicable laws.

We take reasonable steps to protect personal information regardless of where it is processed.

11. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

Security measures may include:

Access controls
Password and account protections
Secure systems and hosting
Appropriate employee and service-provider access restrictions
Security monitoring and maintenance

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, comply with legal obligations, or otherwise meet legitimate business requirements.

When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal or operational requirements.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Ask questions about how your information is collected, used, or disclosed
Withdraw consent where withdrawal is legally available
Request information about our privacy practices
Raise a concern or complaint about our handling of your personal information

Requests should be submitted using the contact information provided below.

We may need to verify your identity before providing access to personal information or making changes to protect against unauthorized requests.

Canadian privacy law generally provides individuals with rights relating to access, correction, consent, safeguards, and challenging an organization’s privacy practices.

14. Withdrawal of Consent

Where our collection, use, or disclosure of your personal information is based on consent, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain services or respond to particular requests.

To withdraw consent or ask questions about your personal information, contact us at:

Email: info@tandooritikkalounge.com
Phone: +1 905-877-5000

15. Children’s Privacy

Our Website is intended for a general audience and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes that are not appropriate or permitted by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

16. External Links

Our Website may contain links to third-party websites, social media pages, reservation services, maps, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

17. Accuracy of Information

We take reasonable steps to ensure that personal information in our possession is accurate, complete, and up to date when it is necessary for the purposes for which it is used.

If you believe that information we hold about you is inaccurate or incomplete, please contact us and request a correction.

18. Privacy Complaints

If you have a privacy concern, question, or complaint, we encourage you to contact Tandoori Tikka Lounge first so that we can investigate and attempt to resolve the matter.

You can contact us at:

Tandoori Tikka Lounge
232A Guelph St Unit 11-12
Georgetown, ON L7G 4B1
Canada

Phone: +1 905-877-5000
Email: info@tandooritikkalounge.com

If your concern cannot be resolved directly with us, you may have the right to contact the Office of the Privacy Commissioner of Canada. PIPEDA provides a complaint process for privacy concerns involving organizations subject to the legislation.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.